How do I track the progress of my order?

You can track every order in real time from your fatjoe dashboard, which shows the current status of your order and displays placements as soon as they go live.

What you'll see in your dashboard

Once you've placed an order, it moves through different stages of production, such as outreach, content creation and final placement. Your dashboard reflects these stages so you always know where things stand. For services like blogger outreach, you'll be able to view each secured placement live, along with a snapshot of the relevant metrics (such as Domain Rating) at the time it was placed. You can also export an unbranded report for your own records or for sharing with clients.

Search by order number, domain or keyword, and filter by service, status or user.

If you've placed a larger order covering multiple clients, you can tag orders within your dashboard to make it easier to track which placements belong to which client.

Services that need your approval

Some services, such as press release distribution, won't move forward until you've approved the draft through your dashboard. The turnaround time for these orders starts from the point you approve, rather than from when the order was placed, so it's worth checking your dashboard regularly if you're waiting on a delivery.

If you need a direct update

If you'd like more detail than your dashboard shows, or your order is approaching its due date and you want reassurance it's on track, our support team can check the status for you and let you know if there's anything that might affect the timeline.

Still have questions? Chat with our support team or email support@fatjoe.com.