How does Subscribe & Save work?
Subscribe & Save is our monthly credit subscription that unlocks an account-level 10% discount on every order you place, for as long as your subscription stays active.
How it works
Subscribe to a minimum of £2,500 of fatjoe credit per month and you'll unlock a 10% discount on all orders across all our services. To set it up, simply head to the credit section of your dashboard and choose your subscription level.
The credit is ready to use in your account straight away, so there's no waiting around before you can place discounted orders. If you need more credit during the month, you can add top-ups at any time.
Cancelling or managing your subscription
You can cancel your Subscribe & Save subscription at any time from the Subscriptions area of your dashboard. Cancelling ends your subscription immediately and you'll lose the 10% discount on new orders, but any unused credit you've purchased will remain in your account for you to use.
Good to know
- No refunds are provided for unused subscription credit, but it stays available in your account even after you cancel.
- Subscribe & Save is designed for long-term use rather than as a quick way to grab a single discount. Our system monitors for short activation periods of 14 days or less, and discounted orders may be cancelled if we suspect the system is being misused.
- Discounts can't be stacked with other offers – if more than one discount could apply to your order, we'll automatically use the highest one available.
You can see full details, along with our other discount options, on our fatjoe.com site, or get in touch if you'd like help setting up your subscription.
Still have questions? Chat with our support team or email support@fatjoe.com.