How do I download invoices or update invoice details?

You can download your invoices directly from your fatjoe account.

Downloading your invoices

Log in to your fatjoe account
On the drop-down menu, click on "Transactions"
In the top right corner, click on "Email all invoices"

Transactions page with Email all invoices and Download Transactions CSV buttons

The Transactions page. Use Email all invoices, or download a CSV of all transactions.

Order page showing View Invoice, Order Again and CSV Download

You can also open any single order and click View Invoice.

This will send all of your invoices to your registered email address, ready for you to download and keep for your records.

Updating invoice details

The company name, address and VAT number shown on your invoices come from the Billing information section of My Profile, which you can update yourself. If you need to change your billing country, get in touch with our support team and they'll be able to help.

Billing information section of My Profile

Billing details shown on your invoices are under My Profile > Billing information.

Still have questions? Chat with our support team or email support@fatjoe.com.