How do I add team members to my account?

You can add multiple users to your fatjoe account so that team members or colleagues can help place and manage orders alongside you.

To add someone, use the option to add users within your account dashboard and send them an invitation. If the person you're inviting doesn't already have a fatjoe account, they'll need to create one first using the same email address the invitation was sent to - once they've signed up, they can then be added to your account.

Open the account menu (your profile picture, top right) and choose Manage Users.

Click Invite User and enter your team member's email address. You can set each user's role and notifications here.

Accepting an invitation

When you invite a team member, they'll receive an email invitation to join your account. It's best to accept this as soon as possible, as invitations can expire fairly quickly. If an invitation has expired, simply ask the account owner to resend it and accept it promptly once it arrives.

Switching between accounts

Once an invitation has been accepted successfully, the team member will be able to switch between their own personal account and any other accounts they've been added to. This option is available in the top-right corner of the dashboard after logging in.

If you're trying to add someone and run into any issues, such as an invitation expiring more than once, get in touch with our support team and we'll be happy to help.

Still have questions? Chat with our support team or email support@fatjoe.com.